Tuesday, May 19, 2009

Ticked Off Tuesday -Appointment and Attitude

I love my kids' pediatricians office. Well, I love everyone but the receptionists. It wouldn't be a Ticked Off Tuesday post if someone wasn't ticking me off, right?

In order to make appointments for well visits, I need to call the office between 2-3 months before the needed date. You have to keep calling back till they start booking dates. If you wait too long, you can't get in to see the doctor you prefer. Sometimes I can't even get in to see a doctor and have to a nurse. (I love the nurses but once a year I would like to see a doctor.) I know when the schedule can be made isn't the receptionists' fault but the fact that the receptionists make you feel like you are bugging them is their issue. I once called the wrong peds office (with a similar name) and knew immediately that I had the wrong office because they were way too cheerful and helpful. I really like the doctors and nurses at the practice but the receptionists' attitudes and the difficulty in getting an appointment is ticking me off and making me seriously consider switching practices.

Feel free to vent what is ticking you off this Tuesday or leave a link.

6 comments:

Aliceson said...

Don't even get me started on the doctor's office. The receptionists at our peds office are the same way. It always seems like a big inconvenience to make a simple appointment. Silly me, I thought getting paid and having beneftits was the compensation for making appointments. That is their JOB after all isn't it? Can you tell I've had enough? Hopefully we're going today though, then I can start fighting the appointment desk at the clinic. Lol!

E @ Scottsville said...

OH boy! What's ticking me off this Tuesday??? NO INTERNET AT HOME SINCE FRIDAY! That is TOTALLY TICKING ME OFF!

I've been on the phone with my internet provider every day and every day "We'll get to you tomorrow." I want to say "I run a business out of my home!" but that would be a lie since I really only just run a BLOG out of my home. I don't think BLOG constitutes an actual business....unless you're MckMama maybe.

Anyway, ahhhhhhhh. Venting felt good! =0)

carma said...

I can't get a lawyer to call me back, either. What a joke. Guess I have to just hope he shows up on the correct day!!! Is it too much to ask for a return phone call? Just one? Are you that friggin' busy every second of the day. I doubt it, pal!!!!

There. Now I feel better.

Lisa the Lovely said...

I'm sorry you have to deal with that. it isn't right! the receiptionist should be kind! isn't that in the job description?

Kimberly said...

What ever happened to "service"?

Miranda said...

I think I'd switch over the fact that you don't always see a doctor and the same doctor.
My peds office has to be called early to get in, but we always see our doctor at well visits.
Sick visits, there are no guarantees but sometimes we get lucky.